Telephone: +44 (0)1323 521555  |  Email: sales@gardners.com


Corona Virus Statement

In response to the current global situation with regard to the COVID-19 virus, we can confirm that a range of measures are now in place here at Gardners to ensure business continuity for our customers and suppliers, and to protect the welfare of our staff.

At the core is a full action plan which fundamentally creates segregation within the workforce :-

  • A system of ‘teams’ has been introduced within office departments, with separate welfare facilities, in order to duplicate activities where possible.
  • Working hours have changed in the warehouse to prevent any overlap of shifts and to allow for the extra cleaning of key areas and equipment.
  • An ‘off site’ office facility has been set up, which has no physical link to Gardners current office areas.
  • Members of Staff have been given the ability to work from home wherever possible
  • Staff business travel offsite has suspended, and likewise visitor access on site, with all business meeting being conducted via phone or video link.

We can confirm that all in the business will be working hard to ensure that Gardners high service levels are unaffected by these measures, and that we will be maintaining the usual order deadlines, shipping schedules and other SLAs.  We are also reminding our bricks and mortar customers that they have the ability to use our home delivery (dropship) service, so that they can get books to their customers who want them without having to leave their homes with just a few clicks of a mouse.

The situation is still evolving and we will be constantly reviewing our contingency plans, as guided by the government, to best serve our customers and to protect our staff.  We will of course keep you updated with any further relevant changes as they occur.


IMPORTANT MESSAGE TO OUR PUBLISHERS AND SUPPLIERS RE CONTACTING US

As you are probably aware most of our office staff are now working from home so please can you contact us in the following ways

If you know who your Buyer or Stock Controller is please email them directly, they will respond as soon as they can If you don’t know who your contact is our publisher helpline, sph@gardners.com will be happy to forward your email to the appropriate person and give you their details Please don’t ring to chase orders or try to subscribe titles as there are only a few members of staff to take calls

Thank you for your understanding.

Established over 30 years ago, Gardners has grown to become a leading wholesaler of books, eBooks, music and film to retailers around the world.

Based out of a 350,000 square foot facility in southern England, our stock represents the largest range of physical English language media products in Europe. We offer c.500,000 titles in stock and ready to ship same day to any UK address, as well as 2.5 million+ eBooks available for instant fulfilment to consumers.

The team at Gardners work hard to simplify and enhance the supply chain through a proven combination of extensive product range, innovative services and experienced staff. We work with thousands of multi-channel retailers around the world, both online and on the high street, to supply physical and digital product to their exacting standards, either back to store or direct to consumer through our proven consumer direct fulfilment service (CDF).

Find out more

We work with independents, chains, online & specialist retailers around the world to supply
books, eBooks, film & music to their individual requirements - find out more below.

 

ABOUT US

Gardners of Bexhill, was acquired by Alan Little and his family over 30 years ago, when they saw an opportunity to enter the book wholesale market.

Find out more

 

BUYING FROM US

We offer a range of ordering options suitable for all retailers, from electronic ordering via EDI
to traditional ordering via phone, email and website.

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RETAILER SERVICES

We offer a range of retailer services which complement our stock range and availability, from consumer direct fulfilment to EPoS systems and our IBAP initiative.

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COME & SEE US

The Gardners sales team attend the major book industry exhibitions and conferences around the world to meet with both existing and new customers.

Find out more

Existing customers can login now and start browsing our offers, or to open an account with us please click here.
To contact a member of our sales team for further information please click here

We work closely with thousands of suppliers to stock and sell their products to customers around the world - find out more below

 

ABOUT US

Gardners of Bexhill, was acquired by Alan Little and his family 30 years ago, when they saw an opportunity to enter the book wholesale market.

Find out more

 

 

SELLING TO US

"Just how do I get my products stocked or listed with Gardners?" To help you we have put together a page detailing criteria for submitting your products to us for consideration.

Find out more

 

 

SUPPLIER SERVICES

We offer a variety of value added services and opportunities for suppliers, including our hugely successful Independent Booksellers Affiliate Programme.

Find out more

 

COME & SEE US

The Gardners sales team attend the major book industry exhibitions and conferences around the world to meet with both existing and new customers.

Find out more

To contact a member of our buying team for further information please click here

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