In response to the current global situation with regard to the COVID-19 virus, we can confirm that a range of measures are now in place here at Gardners to ensure business continuity for our customers and suppliers, and to protect the welfare of our staff.
At the core is a full action plan which fundamentally creates segregation within the workforce :-
We can confirm that all in the business will be working hard to ensure that Gardners high service levels are unaffected by these measures, and that we will be maintaining the usual order deadlines, shipping schedules and other SLAs. We are also reminding our bricks and mortar customers that they have the ability to use our home delivery (dropship) service, so that they can get books to their customers who want them without having to leave their homes with just a few clicks of a mouse.
The situation is still evolving and we will be constantly reviewing our contingency plans, as guided by the government, to best serve our customers and to protect our staff. We will of course keep you updated with any further relevant changes as they occur.
As you are probably aware most of our office staff are now working from home so please can you contact us in the following ways
|If you know who your Buyer or Stock Controller is please email them directly, they will respond as soon as they can||If you don’t know who your contact is our publisher helpline, firstname.lastname@example.org will be happy to forward your email to the appropriate person and give you their details||Please don’t ring to chase orders or try to subscribe titles as there are only a few members of staff to take calls|
Thank you for your understanding.
Established over 30 years ago, Gardners has grown to become a leading wholesaler of books, eBooks, music and film to retailers around the world.
Based out of a 350,000 square foot facility in southern England, our stock represents the largest range of physical English language media products in Europe. We offer c.500,000 titles in stock and ready to ship same day to any UK address, as well as 2.5 million+ eBooks available for instant fulfilment to consumers.
The team at Gardners work hard to simplify and enhance the supply chain through a proven combination of extensive product range, innovative services and experienced staff. We work with thousands of multi-channel retailers around the world, both online and on the high street, to supply physical and digital product to their exacting standards, either back to store or direct to consumer through our proven consumer direct fulfilment service (CDF).
Find out more
We work with independents, chains, online & specialist retailers around the world to supply
books, eBooks, film & music to their individual requirements - find out more below.
We work closely with thousands of suppliers to stock and sell their products to customers around the world - find out more below